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FAQ’s

Got a pressing question regarding rooflights, supplies doors or windows? Our FAQ’s act as a knowledge hub, for all you need to know! If you can’t find what you’re looking for, feel free to get in touch with our friendly team. They’re the experts!

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Cills
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General
Glass
How to install a product
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Thresholds

Yes, it is very important that the depth (front to back – for example 150mm) will provide enough overhang to protect the outer brickwork

Yes, always include the cill. 

This is what protects the outer brickwork from any runoff water, it projects out at the bottom. If you chose to not have a cill, an alternative form of drainage would be required.

This depends on the product as not all have couplers that are the correct depth.

Yes, we are not able to offer concealed

Always view products from the outside

This is product dependent. It is not possible on triple track sliding doors.

This is the width of the opening part of the window (sash). Minimum width is 450mm

This is a casement that opens into the room. It cannot open out like casement windows. It has two functions -1. Tilts into the room and 2. Opens fully into the room providing a clear opening. It does have a larger profile compared to casement windows but this is required due to the gearing used.

This is the depth of the opening from the top of the frame. Minimum drop is 320mm.

Contemporary are the Smart Alitherm 300 range whereas Premium and Designer are Alunet ACW81. If you require triple glazed and/or flush casement – the Designer casement will be your choice.

Both the 33mm and 47.5mm profile require an add on to the head of the frame to allow for a trickle vent

No, there are options – Fully glazed / Mid rail with glass top and bottom / Mid rail with glass at top and panel at bottom

Neutral Self Cleaning Glass

Self-cleaning glass uses a microscopic coating with a unique dual-action.

The first stage is “photocatalytic” – the coating reacts with daylight to break down organic dirt.

The second stage is “hydrophilic” – instead of forming droplets, rainwater hits the glass and spreads evenly, running off in a “sheet” and taking the loosened dirt with it, also drying quickly without leaving streaks

Blue Solar Control Self Cleaning Glass

Solar control glass can be used to minimise solar heat gain and help control glare. In temperate regions, it can be used to balance solar control with high levels of natural light. Solar control glass is ideal for large folding doors where solar heat gain could be an issue.

This attractive blue glass, combines dual-action, self-cleaning properties with solar control performance for a cooler internal environment. Specially designed for the optimum unit ideal for folding doors. It uses daylight and rainwater to breakdown and wash away organic dirt from exterior surfaces. Its unique blue colour also helps keep internal temperatures cool whilst still maintaining excellent light transmittance.

Glass only requires to be toughened in critical locations as defined by part “N” of the building regulations.

Part N (Glazing) deals primarily with safe breakage of glazing in critical locations, manifestation of glazing to prevent collision, safe cleaning of windows in commercial buildings, prevention of falling from windows and glazed openings.